Last updated: April 2026
1. Introduction
ALCES LIMITED ("we", "us", "our") operates SnookTown (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: When you create an account, we collect your username, email address, and encrypted password.
- Usage Data: We automatically collect information about your device, browser type, IP address, pages visited, and time spent on the Site.
- Game Data: We record your gaming activity including XP earned, levels achieved, and gameplay preferences.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Track your gaming progress and XP
- Improve and personalise your experience
- Analyse usage patterns and optimise our services
- Communicate with you regarding updates or changes
- Ensure compliance with our Terms of Service
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party services you access through our Site.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and track usage patterns. You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of the Site.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access your personal data
- The right to rectify inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
To exercise any of these rights, please contact us using the details provided below.
8. Children's Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will promptly delete it from our systems.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Company: ALCES LIMITED
Address: Unit 5b Murdock Road Rowood Industrial Estate BICESTER OX26 4PP United Kingdom